Warranty & Return Policy

Warranty:
Equipment offered by Monkeyrack Products LLC is warranted against factory defects in workmanship and materials, directly affecting the structural integrity of the product, for a 90 day period from the date of delivery. Upon notice in writing, Monkeyrack Products LLC will replace defective items returned in original packaging. Monkeyrack Products LLC reserves the right to inspect any defective item returned before replacement. This warranty does not cover equipment damages resulting from abuse, misuse, damage in transit, or other damage beyond the control of Monkeyrack Products LLC.

Restocking Fee Policy:
Monkeyrack Products LLC will charge a 25% restocking charge for un-used equipment returned in the original packaging within 30 days from the date of delivery. Shipping charges for returned equipment is the responsibility of the customer.

Return Policy:
Upon notice in writing and acceptance, Monkeyrack Products LLC will accept returned un-used equipment in the original packaging within 30 days from the date of delivery. Used equipment is void from return, unless the return is due to factory defects in workmanship and materials, and is addressed within the stated warranty period.